How does it work?
It’s an easy-to-use, cost-effective solution
You can configure the absence tracking application with all the absence codes your organization needs to represent different types of time off, such as vacation, unplanned sick, maternity/paternity, company business, lateness, personal leave etc. The system can easily report on any kind of absence tracking making it simple for you to see a true representation of the absences in your workforce.
What it can do for your organization
Analyze the true cost of absence
Absenteeism can drive up costs and drop productivity in any business. With Mitrefinch employee time and attendance software you can track the direct costs associated with absenteeism, allowing you to act before a small issue becomes a major problem. The system can even send a warning if absences violate company policy – such as repeat absences of 20 minutes or more – or workplace legislation.
Real-time absence profiling
Get personal absence profiles for each employee
Employees can use these to find out how many sick, personal or vacation days they have remaining and book absence from the same screen. Managers can also check absence profiles for groups of people, so if there’s a productivity issue with a particular team, you can check to see if absenteeism is a factor then take steps to address it, if so.
Save time through automation
Automate absence requests and avoid staff shortages
Employees can easily request time off through the self-service portal where managers can then approve or deny the request. Managers can also set limitations on how many employees can be off on any given day or time period, this helps to avoid staffing shortfalls – especially during the holiday period.
Details and specification
- Hosted solutions
We take your security seriously
Attention to detail and dedication to the security of our customers is very important to us and we’re proud to have received accreditation for our efforts.
ISO9001 Quality System Management
Accreditation ISO9001 is an internationally recognized standard for quality management systems, scrutinizing all areas of business life. We’ve been ISO9001 accredited since 2009.
ISO14001 Environmental Management
Accreditation ISO14001 is an internationally recognized standard for the development of an effective Environmental Management System and it exists as a framework to assist organizations in developing their own environmental management system. We gained ISO14001 accreditation in 2011.
ISO27001 Information Security Management
Accreditation ISO27001 is an internationally recognized standard for information security management. We gained ISO27001 accreditation in 2015.
It’s all about your needs
Our employee time and attendance solutions can be hosted by us or managed by you on your sites, but our hosted customers benefit from:
Nightly backups of the system
These will be held for 30 days, so you won’t have to stress about losing any of your data should the worst happen.
A quick turnaround
There will be a build of the environment within a few days of contract signature (we don’t like to waste time).
Monitoring and on-call resource
Get 24/7 monitoring and on-call resource to deal with “system down” issues 365 days a year.
That’s a 99.95% uptime of virtual machines. (We’re working on the 0.05%.)
We have a recovery point objective (RPO) of 36 hours and a recovery time objective (RTO) of 24 hours.
We're here for you
We aim to create a long-lasting partnership with every Mitrefinch customer to ensure your Mitrefinch software and systems grow with your organization’s needs for years to come.
Canadian-based support desk
Get help from our friendly team by phone or email, or check our dedicated support portal for answers to your questions.
A dedicated account manager
Every Mitrefinch customer is assigned a dedicated account manager, there to assist you and help you to keep realizing the full potential of your Mitrefinch investment.
Our Professional Services team of consultants, engineers and project managers are here to support you. You can also sign up to our subscription-based Virtual Assist and In-Project Response services to get assistance when you need it most.
We ensure things run smoothly
We’re on hand every step of the way from the installation of your chosen product and beyond, keeping things on track.