Role purpose:

The role holder is responsible for sales within a dedicated territory. You will generate opportunities by prospecting to identify and close opportunities across the region in line with business targets.

Key Responsibilities & Accountabilities:

(Not in priority order)

• To achieve set monthly targets as determined by the company
• Be responsible for identifying, developing and closing sales through sustained prospecting and other activity. Fully understand the business, buying and decision-making process of the prospects as well as developing effective relationships with key contacts within target prospects
• Create the buying vision by understanding customer requirements and presenting the Mitrefinch product portfolio to effectively remove challenges and/or create efficiencies within the prospect’s organisation
• Provide accurate detailed monthly and quarterly forecasts and ensure information on Salesforce.com is maintained as part of your daily cadence
• Be prepared to provide feedback on aspects of Sales and Marketing activity when requested
• Maintain a high degree of knowledge of the HCM marketplace to ensure Mitrefinch remain competitive in the territories we operate
• Interface/assist with other internal departments (e.g. Project Management) as required to ensure that customer issues are resolved to their satisfaction before and where necessary after any hand-over
• Provide a professional handover of accounts as necessary on a timely basis including all required paperwork/files
• Maintain professional customer liaison and ensure the ethics of ‘Best Advice’ are followed at all times
• Act as an ambassador for Mitrefinch both in the external market and within internal stakeholders, demonstrating best in class sales behaviour and delivery of excellent customer experience results
• Comply with all elements of the sales charter, and with all company policies and procedures at all times
• Maintain at all times an understanding of the commercial monthly, quarterly and annual position for your performance
• Be able to produce, when requested, a detailed overview of territory metrics through the use of Salesforce.com
• Consistently build and maintain a pipeline of opportunity, including all relevant information required to understand the needs of the prospect/customer
• Ensure accurate paperwork, quotations and files are produced/communicated to enable the successful implementation of the Mitrefinch solution to all customers
• Conduct effective hand-overs to ensure new customers receive best-in-class implementation and support.

* The above is not an exhaustive list but identifies the core functions of the role

Critical Knowledge & Experience

• Minimum of 2 years highly successful full solutions sales experience in a business to business marketplace with a complex product and in a role that is primarily focused on winning new business
• Proven ability to develop and maintain an effective network of contacts and build relationships at all levels of the organization internally and externally
• Broad commercial and financial acumen and awareness of issues involved in negotiating contracts in a constructive and logical manner
• An influential and highly effective communicator (verbal/non-verbal/written)
• A team player able to work and support colleagues across the organization
• A willingness to accept change and to maintain effectiveness in a changing environment with ability to ‘see the bigger picture’
• Desire to exceed objectives and targets
• Positive outlook when faced with challenges
• An effective problem solver
• Willingness to travel within your assigned territory
• Bachelor’s Degree or equivalent experience required
• Knowledge of Human Capital Management solutions.